Shipping policy
Shipping Policy
Quadnest
Thank you for shopping with Quadnest. This Shipping Policy explains how we process and ship your order within the United States.
Order Processing Time
Orders are typically processed within 1-3 days for 80% orders business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.
Shipping Times
Once your order has shipped, estimated delivery times within the United States are typically 7-14 business days, depending on your location. Shipping times are estimates only and are not guaranteed.
You will receive a confirmation email with tracking information once your order has shipped.
Shipping Delays
While we work hard to get your order to you as quickly as possible, delivery times may occasionally exceed the estimated timeframe due to circumstances outside our control, including but not limited to:
● Severe weather conditions
● Strikes or disruptions at shipping and transit hubs
● Temporary inventory shortages requiring additional time for supplier production
If we become aware that your order will be delayed for one of these reasons, we will do our best to notify you in advance by email.
Damaged Items
If your order arrives damaged, please contact us at quadnest.official@gmail.com with photos or a video of the damaged product upon receipt. Once verified, we will resend the product to you at no additional cost.
Shipping Address
Please ensure your shipping address is complete and accurate at checkout. Quadnest is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, please contact us as soon as possible at quadnest.official@gmail.com so we can attempt to correct it before your order ships.
Lost or Missing Packages
If your tracking information shows your order was delivered but you have not received it, please check with neighbors and your local carrier first. If the issue is not resolved, contact us at quadnest.official@gmail.com and we will assist you.
Contact Us
If you have any questions about this Shipping Policy, please contact us at:
● Quadnest
● Email: quadnest.official@gmail.com
This is a general template. Please fill in your actual processing and delivery time estimates once confirmed with your supplier or fulfillment partner.